Patient Communications

Our real-time communication system allows for instant delivery of patient reminders and updates through SMS and WhatsApp, configurable by patient pathway. Patients can easily reply, ensuring fast, secure and efficient engagement with their care provider.

Yellow Schedule also includes integrated video conferencing that’s simple to use, improving access to care through remote consultations. Our tools support intake coordination, post-discharge care, diagnostic follow-up and patient-initiated check-ins.

Now with WhatsApp support: Communicate with patients through the world’s most popular messaging platform in a secure and reliable way.

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Patient communications - girl looking at SMS on phone

Smart Patient Engagement

Interactive Reminders

Our communication system allows for customizable SMS, email and WhatsApp reminder messages that can be tailored to each patient's needs. These reminders can be branded with your organization's information, including location, making it easy for patients to find and confirm their appointments. In addition, patients can reply to the reminders to confirm their attendance. This feature allows for easy tracking and confirmation of appointments, ensuring that both patients and healthcare providers are on the same page and greatly reducing no-shows.

Care Efficiency

Survey Patients & Prioritize

Our clinical questionnaire helps to streamline the patient management process by confirming patients' status on a waiting list, gathering information on their condition, and determining their level of urgency. This allows you to categorize and prioritize patients for treatment, reducing waiting times and ensuring that each patient receives the best care option, whether it be in-patient or community care.

Simple, powerful tools

Patient Initiated Follow-up

Patient Initiated Follow-up is a feature that allows patients to proactively schedule follow-up appointments or check-ins with their healthcare provider. This can improve continuity of care and ensure that patients receive necessary follow-up care in a timely manner. This feature can also help patients to stay engaged and informed about their health and treatment.

telehealth consultations - telehealth session between patient and doctor

Virtual Care

Seamless Telehealth

Our telehealth feature allows for virtual consultations between healthcare providers and patients. It eliminates the need for software downloads or client logins, making it easy for both parties to access the consultation. Patients can access the consultation directly from their desktop, laptop, tablet, or phone, providing them with flexibility and convenience. This feature can be particularly useful for patients who may have difficulty coming to the clinic or have mobility issues, as well as for organizations that are looking to expand their reach and offer virtual consultations to their patients.

Ask us more about Telehealth Functionality

Empowering Recovery

Post Discharge Care

This allows healthcare providers to communicate with patients after they have been discharged. This can include sending follow-up care instructions. Patients can receive timely and convenient information that can help them to manage their recovery and prevent readmissions. Additionally, it allows healthcare providers to easily and quickly check-in with patients and monitor their progress, which can improve continuity of care and patient outcomes.

Yellow Schedule is more
than just patient communications...